FAQ

Please read our FAQ page to find out more

How much does shipping cost?

We offer free worldwide shipping on all orders.

What are the customs fees and duties for international orders?

There are no additional customs fees or duties for international orders. We take care of these costs, so the total price in your cart is the final amount you will pay.

Can i change my shipping address after placing an order?

Yes, you can change your shipping address within 12 hours of placing your order. After this timeframe, your order will likely have already been processed and shipped but we can always check what we can do for you.

To which locations do you ship?

We ship to United States, Australia, Canada, Denmark, France, Germany, Ireland, Israel, Italy, Norway, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom.

Will i receive a tracking link or tracking number?

Yes, you will receive a tracking link and tracking number. We typically ship orders the next day and will send you the tracking link immediately after your order has been dispatched.

Where do you ship from?

We have warehouses located in the USA, China, Germany, Russian Federation and European to ensure the fastest possible shipping worldwide.

I am not satisfied with my order, can I get a refund?

Absolutely, contact us and we will let you know the procedure. You have 30 days from receipt of the goods. You just need to send the item back to us and we will proceed to the refund. Please refer to our return and refund policy.

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