Dog Puzzle Toys Slow Feeder Interactive Increase IQ Food Dispenser Non-Slip Slowly Eating Bowl Cat Dogs Food Games
Free worldwide shipping
Yes, we offer worldwide free delivery and no customs fees or duties with tracking number for all orders.
Easy returns
Returning your order has never been more convenient! Simply reach out to us by email with your order number and the reason for the return, and our support team will efficiently guide you through our 24 hour quick process.
Any items in their original condition are eligible to our 30 days return after delivery date.
If you're not completely satisfied, you can return it for free.
SPECIFICATIONS
Battery Included: No
Brand Name: NONE
Choice: yes
High-concerned chemical: None
Is Smart Device: No
Material: Plastic
Origin: Mainland China
Toys Type: Chew Toys
Type: Dogs
whether electrical: No
Q: Can I change my order info? Such as receiving address or item purchased?
A: Order info cannot be changed after being placed. Please cancel your order and place a new one if order info is incorrect. Otherwise your parcel is going to be shipped according to the initial order info.
Q: Why isn’t my order being shipped out of China?
A: If there is no further tracking info after 10 days. It is most likely due to domestic shipping issue.?For further support, please contact our customer service.
Q: Why is my parcel still “delivering”?
A: International shipment can be time-consuming and your patience is appreciated. Please rest assured if you see no update about your parcel. We use AliExpress shipping methods which can take 15 to 60 days.?For further support, please contact our customer service.
Q: Why do I receive a different product?
A: Please contact our customer service directly for further support.
Q: Why do I receive only 1 item while several were purchased in the first place?
A: One order can possibly be shipped via several parcels with each of them a unique tracking number. Please track them according to the specific tracking number(s). Please contact our customer service directly for further support.
Q: I clicked “Confirm Goods Received” before the parcel is received. What should I do?
A: Don’t worry if you clicked it by accident. Your parcel is shipped soonest possible anyway. Simply follow the tracking number for update. A 5-star review is much appreciated upon receiving your parcel.
Q: What should I do if my order is closed?
A: Please place a new order with a secure account and payment method.
Q: What if the product cannot be used?
A: Please ensure the product is used properly according to the user manual.?For further support please contact our customer service directly.
Q: I haven’t received my parcel yet but it shows “delivered” on the order detail page. What should I do?
A: Please check with your local post first for the parcel info. For further support, please contact our customer support.
Q: Why is my parcel returned?
A: That’s because receiving address or phone number being incorrect or the logistics company cannot ship to your address.?Please reach out to our customer service directly if the issue persists.
Dog Puzzle Toys Slow Feeder Interactive Increase IQ Food Dispenser Non-Slip Slowly Eating Bowl Cat Dogs Food Games
Dog Puzzle Toys Slow Feeder Interactive Increase IQ Food Dispenser Non-Slip Slowly Eating Bowl Cat Dogs Food Games
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
We offer worldwide free and no customs fees or duties, ensuring you receive your order quickly and at no additional cost.
We usually ship your order within 24-48 hours. After that, the delivery time is approximately 9-21 days, depending on your location.
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Customer Support
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FAQ’s
Visit our FAQ page to find answers to common questions.
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Contact Us
We'd love to hear from you. Our team is here to help. Visit our contact page to send us a message.
FAQ
Please read our FAQ page to find out more
How much does shipping cost?
We offer free worldwide shipping on all orders.
What are the customs fees and duties for international orders?
There are no additional customs fees or duties for international orders. We take care of these costs, so the total price in your cart is the final amount you will pay.
Can i change my shipping address after placing an order?
Yes, you can change your shipping address within 12 hours of placing your order. After this timeframe, your order will likely have already been processed and shipped but we can always check what we can do for you.
To which locations do you ship?
We offer worldwide fast shipping to all countries, ensuring that your order reaches you no matter where you are located.
Will i receive a tracking link or tracking number?
Yes, you will receive a tracking link and tracking number. We typically ship orders the next day and will send you the tracking link immediately after your order has been dispatched.
Where do you ship from?
We have warehouses located in the USA, China, Germany, Russian Federation and European to ensure the fastest possible shipping worldwide.
I am not satisfied with my order, can I get a refund?
Absolutely, contact us and we will let you know the procedure. You have 30 days from receipt of the goods. You just need to send the item back to us and we will proceed to the refund. Please refer to our return and refund policy.